The post-AOM conference on “Digital Health Management”

The post-AOM conference on Digital Health Management

The post-AOM conference on “digital health management” was introduced by a professor from Stanford University. She praised that this conference was a historical event for the AOM for the following reasons: 1) the novelty of this technological topic for AOM; 2) the dialogue between practitioners and academics; 3) the participants of health practitioners both from the China and U.S.; and 5) collaboration of two AOM divisions for the first time, namely, Management Consulting and HealthCare Management.

The participants of the first panel included both academics and practitioners from the U.S. and China. UCMT student Oliver (YE Xinxin) under University of Montpellier DHM program who works in Shanghai Children Hospital was one of them.

The second panel also included professors of health policy in American and Canadian Universities, as well as a UCMT student LI Li under University of Montpellier DHM program who works at Qingdao United Family Hospital.

The steering committee included mainly professors from American Universities. The technological support was provided by Harvard University.

The keynote speaker is the chief health information officer of Intermountain Healthcare which is a not-for-profit healthcare system and the largest healthcare provider in the Intermountain West of the United States.

The case of Intermountain provided lots of figures related to the outcomes from health Tech interventions.

A professor from UCSF elaborated on the HER audit logs, highlighting the importance of data management for improving efficiency in hospitals.

Numerous examples of audit log research were provided.

A professor from Case Western Reserve University(USA) introduced the concept of digital footprint in healthcare, arguing that efficiency, effectiveness and cost-saving were not always related to patient satisfaction.

UCMT students Oliver (YE Xin) under University of Montpellier DHM asked a question to the professor of Case Western Reserve University (USA) about her model of digital footprint.

A professor from the University of Toronto (Canada) argued that digital health shall not be technology-driven, but management driven.

The presentation of the UCMT student LI Li (University of Montpellier DHM) was about the case study of Qingdao United Family Hospital.

LI Li is in charge of tele-medicine at Qingdao United Family Hospital. She talked about the organizational issues that she had to face in this digital health project and the benefits and limitations of this project.

The presentation of the UCMT student LI Li raised a few questions from the audience. Here, the professor from the University of Toronto asked LI Li in which respect her experience is technology-driven or management-driven.

Other professors from American Universities asked LI Li in which respect cultural aspects were relevant.

Another question to LI Li was asked by the chief health information officer of Intermountain Healthcare (USA). He was impressed by the similarities between the organizational issues of the Qingdao United Family Hospital and the one faced at Intermountain Healthcare.

UCMT student Oliver (YE Xin) under University of Montpellier DHM then described the case of digital transformation in Shanghai Children Hospital.

The presentation of the UCMT student Oliver (YE Xin), University of Montpellier DHM raised numerous questions from the professor from Stanford.

A professor from Stanford was interested in LI Li’s presentation and had many questions to Li Li.

The discussion between Li Li and the professor (from Stanford) were mainly focused on the organizational problems in Shanghai Children Hospital and the way they were analyzed by the socio-economic approaches to management (SEAM) theory.

The second keynote speaker is from Microsoft Health and Life Science Cloud.

As the keynote speaker from Microsoft is the senior director for incubation. She described the different projects related to Artificial Intelligence (AI) for health. Beyond healthcare, the projects funded by Microsoft include AI for accessibility, AI for humanitarian action, AI or hearth and AI for cultural heritage.

LI Li asked questions to the Microsoft director about the Microsoft projects in China.